20 Minutes. Guaranteed.

A qualified IR practitioner is actively triaging your incident within 20 minutes of declaration. Full environment context already loaded. The investigation begins immediately.

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The First 60 Minutes Are Usually Wasted

When the 2 AM call comes, most IR providers start from zero. The first hour disappears into context assembly: requesting credentials, mapping the environment, figuring out what tools are deployed, understanding which systems matter most.

That hour costs you. It's measured in lateral movement, data exfiltration, and blast radius that could have been contained.

Profero's model removes that gap entirely. When our IRT picks up, they already know your environment. Deep Breach Focus has been scoring it continuously. Priorities are loaded. The investigation starts immediately.

From Declaration to Investigation in 20 Minutes

Continuous Deep Breach Focus runs continuously, pre-loading environment context, priorities, credentials, and runbooks. Your environment is already scored and mapped before anything triggers.
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Minute 0 Incident declared. Clock starts. Structured incident capture begins from the first second.
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Minutes 1-20 A qualified IR practitioner picks up with immediate access to environment scoring, incident data, the <a href="/war-room/">War Room</a>, and triage strategy. Not a ticket. Not a Level 1 analyst reading a runbook.
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After 20 Minutes Investigation active. Containment in progress. The War Room is live, giving executive leadership real-time visibility without interrupting responders.

What a Threat Actor Does in 100 Minutes

The industry standard SLA for incident response is 2 hours. Profero's is 20 minutes. That 100-minute gap is not empty. It's when the damage compounds.

Minutes 20-35

Privilege Escalation

The attacker elevates from initial access to domain admin or root. Credential harvesting, token theft, exploiting misconfigurations. Every minute without containment gives them a higher foothold.

Minutes 35-60

Lateral Movement

With elevated privileges, the attacker pivots across your network. Accessing file servers, database hosts, backup systems, domain controllers. The blast radius expands with every hop.

Minutes 60-90

Data Staging and Exfiltration

Data is identified, staged, and exfiltrated. Customer records, intellectual property, financial data, credentials for downstream targets. Once data leaves your perimeter, you cannot retrieve it.

Minutes 90-120

Persistence

Backdoors installed. Scheduled tasks created. Registry keys modified. Secondary C2 channels established. Even after you contain the initial intrusion, the attacker has already ensured they can return.

By the time a 2-hour SLA provider picks up the phone, the attacker has escalated privileges, moved laterally across your infrastructure, exfiltrated data, and installed persistence mechanisms. That is the cost of 100 minutes.

Why 20 Minutes Changes the Outcome

Speed

Skips 60+ minutes of context assembly. The practitioner investigates, they don't assemble. When every minute of attacker dwell time increases your exposure, starting the investigation immediately is the single highest-impact advantage.

Blast Radius

Stop lateral movement before it cascades across your infrastructure. Containment at 20 minutes means the attacker is still in their initial foothold. Containment at 2 hours means they've reached your crown jewels.

Compliance

Investigation underway before GDPR's 72-hour or the SEC's 4-day notification clocks start pressuring your team. Structured evidence capture from minute zero means you're documenting while responding, not reconstructing after the fact.

Executive Visibility

The War Room is live from the moment the incident is declared. Leadership sees real-time containment status, findings, and timeline of actions. No responder interruptions for status updates. Your team focuses on the threat while the board gets the answers they need.

This Guarantee Has Infrastructure Behind It

A 20-minute SLA without the systems to back it would just be a marketing claim. Profero's guarantee is credible because the entire platform is designed around eliminating the context gap that slows every other IR provider down.

  • Preloaded context from Deep Breach Focus. Your environment is scored, prioritized, and mapped before the incident. The responder inherits a complete picture, not a blank slate.
  • Qualified IRT practitioners, not Level 1 support. The person triaging your incident built the platform. They don't need onboarding. They designed the tools they're using.
  • Structured incident capture from minute zero. Every incident begins with structured data collection. Context from Deep Breach Focus is already loaded. Decisions documented. Actions logged.
  • Dedicated on-call coverage for subscription clients. Not a shared rotation across hundreds of accounts. Dedicated coverage with practitioners who know your environment specifically.
SOC 2 Type II SOC 2 Type II ISO 27001:2022 ISO 27001 GDPR Compliant GDPR

20 Minutes Is the Difference Between Containment and Catastrophe.

Talk to the Profero IRT about subscription coverage with a 20-minute guaranteed response.

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